IF YOU ARE EXPERIENCING ISSUES...
- Buffering (video frequently pauses) -- Make sure all other applications are closed and that all other web pages (especially Facebook) are closed as well. Applications that frequently send or update information (like Outlook or Facebook) can sometimes interfere with slower internet connections.
- Frozen Video -- If you see a frozen video screen for more than a few seconds, click the "Stop" button and then press "Play". If this doesn't work, re-load this entire web page.